Terms of Service – Gotrive

Last updated: 2025

By accessing or purchasing from the Gotrive website, you agree to be bound by these Terms of Service. Please read them carefully before placing an order.

General

Gotrive reserves the right to update or modify these Terms at any time without prior notice. Your continued use of our website following any changes constitutes your acceptance of the revised Terms.

Products & Availability

We work with international manufacturers and suppliers to bring you exclusive products at competitive prices. All items are shipped directly from our international logistics network to your address.

Product images are representative and may show slight color variations depending on your monitor settings. Size measurements may vary by 0.5 to 1 inch (1 to 3 cm) due to manufacturing tolerances. Please review product descriptions and dimensions carefully before purchasing.

Pricing & Payment

All prices are listed in USD. We accept major credit and debit cards, processed securely through Stripe. Payment confirmation may take 1 to 3 business days depending on your bank.

Discount codes are not stackable — only one code may be applied per order.

Order Processing & Shipping

Orders are processed within 1 to 3 business days. Delivery times vary by destination — please refer to our Shipping Policy for full details. By placing an order, you acknowledge the estimated delivery windows and possible delays due to customs or carrier issues.

International Shipping & Customs

As our products are shipped internationally, your order may be subject to import duties, taxes, or customs fees upon arrival in your country. These charges are your responsibility. Gotrive does not have control over customs processing times or fees.

Returns & Refunds

Please refer to our Return & Refund Policy for complete information on eligibility, process, and timelines.

Limitation of Liability

Gotrive is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the value of the order placed.

Intellectual Property

All content on this website, including images, text, logos, and product descriptions, is the property of Gotrive and may not be reproduced or used without written permission.

Contact

For any questions regarding these Terms, contact us at: support@gotrive.com