Privacy Policy – Gotrive

Last updated: 2026

Gotrive is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit or make a purchase from our website.

Information We Collect

Information you provide directly:

• Full name

• Email address

• Phone number

• Shipping and billing address

• Payment information (processed securely by Stripe — we never store your card details)

Information collected automatically:

• IP address

• Browser type and version

• Pages visited and time spent on pages

• Cookie data and similar tracking technologies

How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Send order confirmations and shipping updates

• Provide customer support

• Improve our products and website experience

• Send promotional communications (only with your consent)

• Comply with applicable legal obligations

Sharing Your Information

We may share your information with trusted third parties in the following circumstances:

• Service providers who assist in operating our store (e.g., Stripe for payment processing, shipping carriers for order fulfillment, AfterShip for tracking)

• To comply with legal obligations or respond to lawful requests

• With your explicit consent

We do not sell your personal data to third parties.

Cookies

We use cookies and similar technologies to improve website functionality, analyze traffic, and personalize content. You may configure your browser to refuse cookies, though this may affect some features of our website.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Payment data is handled exclusively by Stripe, which is PCI-DSS compliant. No method of internet transmission is 100% secure, but we do our best to protect your data.

Your Rights

You have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate or incomplete data

• Request deletion of your personal information

• Withdraw your consent to data processing at any time

• Opt out of promotional communications

To exercise any of these rights, please contact us at: support@gotrive.com

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via our website or by email. We encourage you to review this policy periodically.

Contact

Questions or concerns? Reach us at: support@gotrive.com